Insurance Claims

Making a claim is easy, simply make a claim online or contact us. Below to find out what you’ll need and how to get your claim started.

Make an insurance claim online

To lodge a claim online you’ll need to provide some personal details, tell us what happened, upload photos or documents.

Talk to us

We’re here to help you with your questions, claims and renewals.

02 4969 8100

You can also contact your Newsure Insurance Broker direct. Visit our team page to find their contact details.

Have a question? We can help

How do I submit a claim?

To lodge a claim online you’ll need to provide some personal details, tell us what happened, upload photos or documents. Vist our make a claim page to get started.

  1. Receipts
  2. User manuals
  3. Valuation certificates
  4. Credit card or bank statements
  5. Photos.
What information do I need to provide to make a claim?

We may ask you to provide documents that help us assess and settle your claim. Documents can also be used to help us identify correct replacements for you.

Some examples of the types of documents we may need from you are:

  • Receipts
  • User manuals
  • Valuation certificates
  • Credit card or bank statements
  • Photos.
What is an excess?

An excess is the amount you may have to pay towards a claim.

There are different types of excesses that might apply depending on the circumstances of your claim.